Customer Service Representative (Northland Public Library)

Northland Public Library is seeking a part-time 20 hour/week Customer Service Representative. The Customer Service Representative charges and discharges library materials in accordance with established library policies and procedures; greets and directs library customers; processes new customer accounts and handles established accounts, including collecting fines and fees and recording monetary transactions. Fields in-person and telephone informational and directional questions from patrons. Extensive contact with the public. Excellent people skills required. Essential function of the job involves ability to push a cart loaded with materials, lift bins approximately 30 lbs. in weight, bend, reach and unload a book drop without difficulty.

Must be able to work a flexible schedule that includes daytime, evening and weekend hours. This position includes occasional offsite work, so a valid PA driver’s license and use of a personal vehicle are required. This is a part-time position and includes paid sick leave, vacation and holidays. Starting rate is $11.62/hr.

PA and Federal Clearances and 10-year driving record required upon offer of employment.

Please visit our website at to view a detailed job description and download an application.
Applications accepted until position is filled. Candidates of interest will be contacted to schedule an interview.