Job Summary: Coordinate the development of programs, services, and outreach that support lifelong learning and information needs of adults throughout the City of Pittsburgh. Provide strategic vision in identifying and implementing ways library programming and services can positively impact the social, emotional, and intellectual lives of adults. Utilize organizational capacity, from a systemwide perspective, to meet the learning needs of adults in the community. Lead onboarding and continuous learning opportunities for adult serving staff. Coordinate services that promote equity in learning, information, and skills development. Design systems that encourage socialization around learning. Build connections,
collaborations, and partnerships with adult-serving community organizations that ensure community input and engagement. Utilize knowledge of community interests to lead the development of programming, outreach and other learning opportunities that capture and spark the individual and collective imagination.
The Coordinator of Adult Services will work as a part of the Office of Programs and Partnerships, collaborating closely with other CLP departments, subject specialists, and citywide organizations to understand and respond to the interests, needs, and experiences of adults in our community, with the goal of positioning CLP as a leader in adult learning and information. The Coordinator will connect subject specialists and frontline staff throughout the system to identify and build on current
successful programming, outreach, and service models and develop new models to ensure a continuum of quality, responsive learning opportunities for adults across all library locations and community venues. They will lead the development of formal, informal, live, and virtual programs and services that provide maximum learning outcomes for members of our community and will focus especially on communities that lack access to diverse and quality learning experiences.
Location: Office of Programs & Partnerships, East Liberty
Work Hours: 37.5 hours per week; Monday-Friday, plus extended hours as needed, on a regular basis
Salary: $60,000-64,000 per year, DOE
Supervisor: Marta Honores – Assistant Director, Programs & Partnerships
- Developing, coordinating, and evaluating learning experiences that engage the community in literacy and learning;
- Coordinating, via the appropriate committees, teams, and groups of staff, the organization’s public service responses to adult learning and information needs, including digital skills and digital equity;
- Collaborating with Information Services departments to guide the development of appropriate programming and outreach in specific specialty areas, and to connect those services to adults throughout the city;
- Identifying the learning needs of adults in the community and ensuring a range of appropriate, inclusive, and accessible programs and activities to engage them;
- Reaching out to underserved communities to identify, pilot, and establish programmatic services that address barriers to library use, learning, and literacy;
- Establishing standards and best practices and assessing and building capacity for adult practitioners throughout the library system;
- Establishing and growing partnerships with area cultural, recreational, educational, service and civic organizations;
- Developing and proposing projects for funding and managing multiple grants and endowments for special projects;
- Analyzing, interpreting and acting upon data and trends in library, cultural, and educational programming, both locally and nationally;
- Working with the Communications and Creative Services department to raise the profile of the Library as the leading literacy and learning institution in the city;
- Acting as a representative of CLP to the public;
- Understanding, advocating for and engaging with adults in the community to ensure the needs identified are addressed through relevant programs and services; and building learning and information experiences for adults through meaningful interactions between the library and its community and among community members via the library;
- Developing skills and abilities of staff through training, learning opportunities, direct and indirect work assignments, building and extending trust, and empowering staff to work to the top of their classifications to achieve the library’s goals;
- Leadership and participation in system-wide activities, and modeling behaviors in patron-focused service, selfdirected learning, strategic thinking and planning, and personal accountability;
- Evaluating the success of their efforts and continuously improving programs, services and staff to respond to changing needs through data collection and analysis; and generating and sharing the vision of a future-focused library.
Requirements & Qualifications:
- Knowledge of uses of metrics and statistics to assess the effectiveness of programs and to determine and measure outcomes and impact;
- Awareness of current trends and issues in and beyond the library arena and the ability to provide a rich and creative understanding of their implications for effective library outreach and programming;
- Familiar with principles and current research in connected learning that is socially embedded, interest-driven, and oriented toward educational, economic, or political opportunity for all age levels.
- Possess strong leadership skills; an experienced manager, and a collaborative management team player;
- Communication including diplomacy, tact, excellent listening skills, strong group facilitation skills, and analytical and problem-solving skills;
- Ability to Articulating a vision and strategic direction to a wide variety of audiences; strategic thinking, collaboration and inclusive leadership skills; flexibility and adaptability; and a willingness to embrace and drive change initiatives.
- Ability to understand CLP’s organization, services, locations and policies;
- Must develop an understanding of the political and community structure in Pittsburgh and Allegheny County;
- Ability to gain the confidence of elected officials, members of the public and CLP Board and staff;
- Capacity to work with communities and engage people outside the library walls through various channels, including neighborhood meetings, community-based organizations and groups, networking, Internet-based social media and the like;
- Establish an environment of open, honest communication and rational decision-making, and the ability to negotiate with all levels of staff to accomplish the mission and goals of the Library;
- Capability to work interdepartmentally and achieve consensus, coordinate with internal and external constituencies;
- Must work in conjunction with the grant manager and development department to create and manage grant supported programs and deliverables;
- Can create and manage budgets for adult programming and related activities.
Education and Experience:
- Master’s degree in Library Science from an ALA accredited university;
- Five years of progressive experience and increasing responsibility in a public library, including demonstrated
- Experience in programming and event coordination.
- PA State Criminal Background Check, PA Child Abuse History Clearance, FBI Fingerprint Criminal Records Check, and Mandated Reporter Training upon offer of employment.
How to Apply: Submit a resume and cover letter at https://cssclp.sentrichr.com/?requisition=586 by March 1, 2023.