Youth Services and Outreach Coordinator – Penn Hills Library

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POSITION TITLE: Youth Services and Outreach Coordinator

JOB DESCRIPTION:  The Youth Services and Outreach Coordinator plans, implements, and evaluates libraryand community outreach services for and with youth and those who work with youth. This is a fulltime position.


  • Plans, implements, and evaluates both library and outreach services which fulfill the diverse educational, recreational, and personal needs of local youth (infants- adolescents).
  • Conducts regular community needs assessments to identify youth needs and interests in order to create tailored library services and programs to address identified needs.
  • Adopts a community engagement mindset and develops and maintains effective relationships with schools, community groups, agencies, and non-profits that serve youth.
  • Leverages community experts, coaches, and mentors for services and programs in order to meet youth needs and interests.
  • Coordinates daily activities for staff and volunteers assigned to youth services.Instructs youth and caregivers in information gathering, research skills, and digital literacy skills.
  • Ensures the library’s collections include relevant print and digital resources aimed at the specific interests and needs of the youth in the community.
  • Cultivates an environment for enjoyable and convenient use of library resources.
  • Provides prompt, courteous, and direct assistance to all patrons with basic information regarding use of library materials, equipment, and services.
  • Attends and participates in professional library conferences, seminars, and committees; reads professional literature; attends and participates in staff meeting discussions.
  • Other duties as assigned.


  • Understands theories of infant, child, and adolescent learning, literacy development and brain development, and their implications for library service.
  • Knowledge of best practices in community assessment and engagement.
  • Knowledge of effective practices in evaluation and outcomes measurement.
  • Knowledge of current trends in library services for and with youth.
  • Knowledge of standard library procedures, current information technology, Internet and database search capabilities.
  • Knowledge of guidelines and standards published by ALA, ALSC, YALSA and other recognized organizations.
  • Cultural competence skills.


  • Able to communicate effectively with others, orally and in writing, including through email.
  • Able to identify and translate youth needs and interests into effective library services and programs.
  • Able to recognize and set priorities, and to use initiative and independent judgment in a variety of situations.
  • Able to establish and maintain effective working relationships with co-workers, patrons, user groups, community organizations, volunteer groups and to serve the public courteously.
  • Able to learn and stay current with emerging technology.
    Able to speak distinctly to large groups.
  • Able to drive a car and hold a valid driver’s license.
  • Able to work evenings and weekends.