Public libraries in Allegheny County have continually evolved into more than just quiet buildings that house books. Today, libraries offer a vibrant learning environment and an array of invaluable resources and services through a linked network of 46 libraries and 70+ locations. The Allegheny County Library Association (ACLA) and its member libraries are fulfilling an ever-growing need for adults who benefit from a wide array of specialized workforce development programs.
In 2014, the Workforce Innovation and Opportunity Act (WIOA) was instituted to enable the Commonwealth of Pennsylvania to align workforce priorities across multiple partners, including ACLA, to ensure a skilled workforce for today and the future. Pennsylvania designed and implemented a workforce development system with three challenges in mind:
- Align the education and training to meet the needs of employers
- Develop an overall system to better serve employers, job seekers and incumbent workers
- Institute a support structure to enable and encourage more employers to invest in their workers and create more high-paying jobs.
In 2020, ACLA received funding from the Pennsylvania Department of Economic and Community Development to support workforce development projects at libraries. Grant funds were used to purchase:
- Books and resources to support jobseekers, including books on resume and cover letter writing, job search strategies, and interviewing.
- Updated editions of test prep books, including books for the GED, ASVAB, civil service exam, LSAT, MCAT, and more.
- Technology to be used by jobseekers, including laptops, iPads, Wi-Fi hotspots and software.
- Training for library staff to better assist patrons who have English as a second language
The programs and resources funded by this grant strengthen the Allegheny County economy and set library patrons up for workforce success.
ACLA serves as one of the many WIOA community organizations partnering across the Commonwealth in building a skilled workforce. Our libraries provide services and training available to all Allegheny County residents. This includes assistance to veterans and to the visually impaired. Below is a summary of workforce development programs available in ACLA libraries:
One-on-One Assistance
Library staff will also provide individualized assistance with job applications, resumes and cover letters.
Searching and Applying for Jobs
Libraries provide free access to computers and Wi-Fi. Job searching is one of the most common uses of those resources.
Resume Help
Library programs assist individuals to build a focused resume, or to tailor an existing resume to a specific job.
Interview Help
Interviews can be intimidating. Libraries work with residents to practice answering interview questions, prepare strategies, and to teach individuals about interview etiquette.
Skills Training
Libraries offer a series of hands-on classes in computer programming, computer usage, foreign language, English as a second language, and basic literacy.
Job Fairs
Getting in front of prospective employers is critical. Libraries host career expos and speed dating-style events for employers and job seekers.
Networking Events
Libraries offer opportunities for professionals to gather socially, professionally and civically, in an effort to grow their individual networks.